Shipping policy
Shipping Policy
At Iconic Football Moments, every product is made on demand. This means your order is created specifically for you once it’s placed.
Processing Time
All orders are processed within 1–3 business days.
Please note:
- Orders are not shipped on weekends or holidays
- During high-demand periods, processing times may be slightly longer
Shipping Times
Estimated delivery times depend on your location:
- European Union: 3–5 business days
- United States: 5–10 business days
- International Orders: 7–15 business days
These are estimated timeframes and may vary.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free Shipping On Orders Over €60 Across Europe.
Tracking Information
Once your order has shipped, you will receive an email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.
Delays & External Factors
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect shipping information provided by the customer
However, we will always assist you in tracking and resolving any issues.
Incorrect Address
If you provide an incorrect or incomplete address:
- We are not responsible for lost packages
- Reshipping may require an additional fee
Please double-check your shipping details before placing your order.
Lost or Stolen Packages
If your package is marked as delivered but not received:
- Please contact the shipping carrier first
- If you still need help, contact us and we will assist you
Customs, Duties & Taxes
International orders may be subject to customs fees or import taxes.
These charges are:
- Determined by your local authorities
- The responsibility of the customer
Print On Demand Notice
As all products are made to order:
- Shipping times may be slightly longer than traditional retail
- Each item is produced and shipped individually
Contact
If you have any questions about your order, please contact us at:
📩 manager@iconiconlineshop.com